Understandable

3.3.7 Redundant Entry

Level AWCAG 2.2Manual testing only

Information someone already entered in the same process must be filled in for them or offered for selection, unless entering it again is essential.

Who it helps

People with memory and cognitive disabilities, and people for whom typing is slow.

Failures we see most

  • Checkout asking for the billing address again with no "same as shipping" option

How it gets tested

No automated tool can judge 3.3.7 reliably, so a specialist tests it by hand, with a keyboard and a screen reader where that applies.

How we fix it

A specialist fixes this in your site's code or content, and we re-test the page before you sign off.

Official text: W3C, Understanding 3.3.7 Redundant Entry. Checks listed from axe-core 4.14.0.

Related criteria

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